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Training 06 ยท Participant Workbook

Courageous Conversations: Delivering Hard Messages Without Harm

Name
Organization
Date
The Anchor Statistic
78%
of employees who left their organization in the last year cite 'how they were talked to' as a contributing factor
Your Current Situation
Before we begin โ€” describe in your own words what Courageous Conversations challenge you're navigating right now:
What Success Looks Like
If this session helps you, what will be different in 30 days?
Key Concepts โ€” Complete As You Learn
Record the three most important neuroscience insights from this section and connect each to your own organization:
The Big Reframe
What have you been calling a "performance problem" that might actually be a nervous system response to your Courageous Conversations approach?
Step 1
Ground
Step 2
Recognize
Step 3
Acknowledge
Step 4
Clarify
Step 5
Evolve
My Priority
Which Step Am I Missing Most?
This Week
The single most important thing I will do differently in how I approach Courageous Conversations:
This Month
The structural change I will make to how Courageous Conversations works in my organization:
The Conversation I Need to Have
Who do I need to talk to in order to move this forward โ€” and what will I say?
How I Will Know It's Working
What will I observe โ€” in my team's behavior, in my own, or in organizational data โ€” that tells me the change is taking hold?
My Session Commitment
"The one thing I commit to doing differently as a result of this training is..."